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You can reach the Secuni Field Service and Technical Support team at (844) 985-3331 (option 3) or

For after-hours emergencies in the US Eastern Time Zone, please call to receive in-person support. 

Our Vigil Managed Services team is available 24×7 at +1 (844) 529-5445, and is also available to provide remote desktop support.

You may also open a support ticket using the below form.

Request Support

Please describe the issue, specifying its location and your company name. For video evidence requests, please provide the location, date, and approximate time of incident. Please also provide as much descriptive information as possible, like color of clothing, gender, and camera location.
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