Secuni has experienced field service teams in its home areas, and a network of partners to support systems in much of the US, Europe, and Latin America.
We have substantial experience with sites in regulated industries, including industrial facilities, hospitals, and the public sector.
For a high level of system performance, Secuni offers:
System Design for Reliability
Secuni only recommends reliable hardware and software vendors who have an established commitment to firmware updates, and a track record of corporate stability.
Failover
Software-based redundancy can mean zero gaps in video coverage, and help meet regulatory requirements.
Spares
We can maintain a stock of spare equipment on your site to limit downtime.
Training
Secuni provides unlimited training to help your team recognize issues before they impact operation.
Managed Services
- Outsource system maintenance and tasks to our expert team.
- Ask your named contact for video evidence, and they’ll find it.
- Audits, reporting, training, and system monitoring.
- All your facilities can meet corporate security standards.
Alarm Monitoring
- 24×7 monitoring, dispatch, and support
- Define your own incident management SOPs for tailored responses.
- Talkdown, virtual guarding, video escort, and more.
- Video verification to reduce false positives.
Preventive & Corrective Field Service Plans
Blue
Highest convenience, no paperwork or additional bills.
- Preventive maintenance
- Phone support
- Software updates
- Backups
- Labor costs for all repairs / replacements
- Parts costs for all repairs / replacements
- Replacement parts on hand addon
Green
Predictable budgeting
- Preventive maintenance
- Phone support
- Software updates
- Backups
- Labor costs for all repairs / replacements
Red
Limit your downtime
- Preventive maintenance
- Phone support
- Software updates
- Backups
We also offer a pay-as-you-go-service.
Ready to get started?
Get in touch with us today to discover how we can support you, or to schedule a discussion.